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Keystone supplies

How to reach Keystone Supplies about an account or an order.

Contact Keystone Supplies

Email

Email keystone_supplies@proton.me. Email is the only way to reach us. We do not take phone calls, and we do not take orders by email: every order goes through checkout on this site.

We reply within 2 business days.

What to include

Write from the email address on your account. For anything about an order, include the order number if you have it; it starts with ord_. For a refund, include the Bitcoin address that should receive it.

Never send your password, private keys, or recovery phrase. We will never ask for them.

Privacy requests

Requests about your personal data go to the same address. The privacy notice explains what we hold and why.

Business enquiries

We sell to individual retail customers only and do not open wholesale, reseller, or business accounts.

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